Transactions fees are charged for converting your money into a foreign currency. We charge 2.75% of the transaction amount when you use your prepaid card to make a transaction in a currency other than British pounds. For example, if you were to spend £100 outside of the UK we will charge you a £2.75 transaction fee. For currency exchange fees (daily and historical) please visit the Mastercard website.

No, we are unable to pay interest on any funds credited to us.

You can deposit cheques using only the bank giro forms provided by us which you then deposit at any Barclays branch. We do not accept cheques payable to a third party and endorsed in your favour.

To deposit cash, simply use the barcode on your online account or app, take your cash and your barcode to any Post Office branch and pay your money in over the counter. You can find your barcode when you log in online or within your app. Cash paid into your account via Post Office branches will be credited to your billing account within 2 working days.

Please see our terms & conditions for details on cheque clearing rules and cash-related charges.